How can I delete my transaction information from the cache?

Here's how to ensure that your transaction information is cleared from the cache under Microsoft Windows and the Mac OS using today's leading browser:

Microsoft Windows

Internet Explorer 5.0 and 6.0

From the Tools menu, select Internet Options.

• Click on the General tab.
• In the area called "Temporary Internet files," click the Delete Files button. In the window that appears, select "Delete all offline content."
• Click OK to confirm and you're done.

Internet Explorer 4.0

From the View menu, select Internet Options.

• Click on the General tab.
• In the area called "Temporary Internet files," click the Delete Files button. In the window that appears, select "Delete all subscription content."
• Click OK to confirm and you're done.

Other browsers

Check your software manual or contact your browser software provider for product specifications.

Mac OS

Microsoft Internet Explorer 5

• From the Edit menu, select Preferences.
• In the Internet Explorer Preferences window, look under Web Browser. Then click on Advanced.
• In the Cache area on the right, click Empty Now. Click OK to exit the Internet Explorer Preferences window.

How can I prevent other people from seeing my application information?

If other people have access to the computer you are using to access your online applications, it may be possible for others to see some of your application information.

Take these easy steps to prevent this and ensure the privacy of your data.

To begin, make sure you've set up Internet Explorer (IE) correctly. If you do, when you close IE it will automatically delete any copies of your application information from a computer running Microsoft Windows. Here's how to set up IE 4.x, 5.x and 6.0 the right way:

• From IE 5.x's Tools menu, select Internet Options. (In IE 4.x, go to the View menu.)
• Click on the Advanced tab.
• Scroll down until you see the Security section. Check the option that reads "Empty Temporary Internet Files folder when browser is closed." (In IE 4.x, the option to select is "Delete saved pages when browser closed.")
• Click OK to confirm and you're done.
• For other browsers, check your software manual or contact your browser software provider for product specifications.

You also have to exit your browser properly, no matter which one you're using. Here's the right way to end your session. Exit your browser by following these steps:

• Internet Explorer 4.x ou superior: No menu Arquivo, selecione Fechar. Ou clique no botão fechar (X) no canto superior direito da janela.
• For other browsers, check your software manual or contact your browser software provider for product specifications.